CountAct

Privacy Policy

Updated on July 23, 2026

CountAct, registered with the Grenoble Trade and Companies Register, with its registered office at 24 rue Raspail, 38000 Grenoble, SIREN 911 314 144, is committed to complying with applicable personal data protection regulations, in particular the General Data Protection Regulation (GDPR).

Data collected

We collect personal data in two main ways:

  • Cookies: when you browse our site, we set a number of cookies for statistical and audience measurement purposes.
  • Contact forms: information you submit through our contact forms (name, email) is collected to respond to your request.

Purposes of processing

Your data is processed for:

  • managing the site and requests made through online forms;
  • statistical analysis and audience measurement;
  • cookie management.

Legal basis

Processing is based on your consent (form submission) and on CountAct’s legitimate interest in audience analysis and statistics.

Data sharing

Your personal data remains internal to CountAct’s services. We do not sell, rent, or transfer your data to third parties or outside the European Union.

Retention period

  • Contact form data: 2 years from the last contact.
  • Browsing tracking data: 8 months maximum or until consent is withdrawn.

Your rights

You have the right to access, rectify, restrict, and delete your personal data. To exercise these rights, contact us at dpo@countact.fr or by mail at the registered office address. We commit to responding within one month.

Complaints

You may file a complaint with the CNIL: https://www.cnil.fr/fr/plaintes